Streamlining the onboarding and release process

Before Microtica: struggling to onboard and manage multiple clients at once

Hypha is a SaaS-based knowledge management platform that helps drive innovation for forward-looking organizations. Built on AWS, the Hypha solution is deployed for each client as a dedicated and isolated instance. As the business scaled, it became a challenge to onboard and manage clients and coordinate new releases across multiple instances at once.

Coming across a solution: automating the process

Rather than build an in-house team, Hypha set out to find a solution that could automate the process. That’s when they discovered Microtica - a cloud infrastructure and app deployment platform that can be used across many different environments in parallel.

Outcome: discovering the power of Microtica

With Microtica, Hypha has been able to:

• Quickly replicate entire operating environments, enabling new clients to be up and running with their own dedicated cloud instance of Hypha within minutes
• Use Git as a “single source of truth” so that configuration files can be changed centrally and then deployed to all relevant environments in one go
• Work with the integrated pipeline management tool that uses the same shared library of infrastructure components across all parallel deployments
• Observe and optimise operating budget by leveraging the Microtica tool rather than picking through the AWS console to find opportunities for saving

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“With Microtica, we are able to automate the entire setup and management of our client instances through a single easy to use dashboard. This has dramatically streamlined our onboarding and development release process, freeing up the team to focus on customer success and building a great product.”

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Louis French
Founder & CTO at Hypha