Discover Microtica’s New Alerts and Incidents Feature Today
Announcing the newest addition to the Microtica platform: Alerts and Incidents. This new feature will enhance your DevOps journey by keeping you on top of infrastructure and application health through real-time notifications and detailed incident management.
Why Alerts and Incidents?
It is essential to note that any effective organization working with cloud operations should have the capability of receiving alerts and managing incidents. By centralizing and correlating alerts and incidents, teams gain several key benefits:
- Better Visibility – With alerts and incidents being channeled into one central application, teams can have a better view of the entire cloud landscape. Being integrated with all the other systems means that instead of having a bunch of alerts sitting in separate silos where only the people who can see that specific silo can see it, the information is gained from each system is all in one place and all the people involved have equal access to the same information they need to complete their tasks.
- Quick Response – Since several correlated, targeted alerts and related incidents exist, the teams can act quickly as problems arise. Critical alerts are prioritized and sent to the right team members.
- Better Coordination – The centralized alert & incident management system ensures tracking and resolution of all issues in an effective way, which in turn promotes transparency and accountability in all functions.
- Better Documenting – The creation of a single point of reference facilitates documentation after an event. They are useful to help teams find patterns, and recognize and solve issues that keep arising.
Organizations can leverage the advanced features offered in a platform that unifies alerting and incident management with a monitoring tool. There is less switching between the monitoring tools and alerting systems hence teams use less time and are more operationaly effective.
Employees interact with one another more effectively and clear up problems more quickly if the engineers are involved. Management gets information and data for changing infrastructures & processes. When done properly, instead of becoming a disruption for the IT operations teams, Alerts and Incidents generate more insights.
Integrating Alerts and Incidents into Microtica aligns with our mission—to provide a complete DevOps platform for seamless cloud delivery. It ensures that all aspects of your workflow, from deployment to monitoring, are incorporated into a unified environment.
Key Features
Real-Time Alerts
Be it a spike in CPU usage or failed deployments, be sure to get an alert in real time regarding everything. Microtica enables you to stay at the forefront of the problem. Configure alerts to your selected communication channels, like Slack, email, SMS, and many more.
Incident Management Done Right
Process incidents from inception to resolution through metrics dashboards, detailed logs, and timelines. Microtica provides a centralized place to view and handle all incidents, therefore postmortems, incident analyses, continuous improvements and alike, are really simple.
Customized Alerting
Every application, infrastructure, and set of circumstances is unique. Microtica enables you to set up alerts that really matter to you. Define precise conditions and thresholds for your alerts so that you can be alerted about the things that are important for your team and project.
Multichannel Notifications
Resolve incidents faster by collaborating with your team. Share details, assign tasks, and discuss inside your existing team communication channels. Receive alerts in-app, via email, Slack and other communication tools,
Let's Get Started
Want to push your incident management process to the next level? Check out our feature page on Alerts and Incidents for more details, with easy steps on how to configure your alerts in a few clicks. We really believe that this new feature will help your team have better uptime to provide the best user experience. Test it and let us know your thoughts; your feedback is of utmost importance as we keep improving Microtica.
Have fun monitoring!
The Microtica Team
